Get in touch
Contact
FragSocial is a solo-run project. Response times reflect that — but every message gets read.
Grievance & Disputes
Grievance Officer
For marketplace disputes, moderation appeals, privacy requests, and complaints under India's IT Rules 2021 and Consumer Protection (E-commerce) Rules 2020. We acknowledge within 24 hours and resolve within 30 days.
grievance@fragsocial.comMarketplace
Report a Seller
If you have been defrauded by a seller, email with screenshots and your contact-request record. Include the listing URL and seller username. For in-app reporting, use the flag button on the listing.
grievance@fragsocial.comPress & Media
Press Enquiries
FragSocial is an early-stage, solo-founded project building the trusted fragrance community for India. Happy to talk to journalists and podcasters covering fragrance, community platforms, or the Indian fragrance market.
press@fragsocial.comLegal
Legal Notices
For copyright takedown requests, legal notices, and regulatory correspondence. We take IP concerns seriously and respond promptly.
legal@fragsocial.comGeneral feedback & bugs
Spotted a bug, have a feature idea, or just want to say something? Email grievance@fragsocial.com with the subject "Feedback" or "Bug." Screenshots help enormously.
Grievance Officer — as required by IT Rules 2021
Name / Role: Founder & Grievance Officer, FragSocial
Email: grievance@fragsocial.com
Acknowledgement: within 24 hours · Resolution: within 30 days